Showing posts with label e-services. Show all posts
Showing posts with label e-services. Show all posts

Wednesday, 8 June 2016

Honours student projects for 2016

The honours students on the project have finalised their research proposals for 2016. Here they each describe their research...


Isa Osmany
Big Data Applications in Smart Cities: A Delphi Study of Components and Challenges to Implementation
This research intends to carry out an exploratory study aimed at identifying the main challenges and key components required to design, develop, and implement smart city applications which utilize big data. A Delphi study consisting of two rounds will take place. In the first round, experts in big data and smart cities will be used to identify the key required components and main challenges. In the second round, these components and challenges will then be rated, according to their importance, and ranked in descending order.

Bonolo Motsepe
South African municipal websites: examining website maturity and the relationship with human development indicators
A smart city is a city which encompasses many different aspects. It makes use of ICT tools and applications to provide better access to and delivery of government services. These services extend across the domains of natural resources and energy, transport and mobility, buildings, living, government, as well as the economy. E-Government initiatives, which form a part of smart city projects, use ICT tools and applications to improve service delivery to society. Local governments in South Africa are implementing smart city initiatives, e-government initiatives as well as poverty alleviation programmes to improve living conditions. The maturity of e-government is dependent on the presence of certain of website features. Website maturity is accelerating in the public sector, with a special focus on functionality and performance, and municipalities have moved away from static dissemination of information.
My study aims to investigate the current state of e-government maturity in South Africa, and examine the relationship maturity has with human development indicators. To achieve this, I employ a purposive sampling of 26 municipal websites. The research is quantitative and descriptive in nature and follows a positivist paradigm. The outcome of this paper will be the current state of e-government in South Africa, and the relationship of e-government maturity with human development indicators. Recommendations will be made on the improvements required for progressive e-government.

Letlotlo Khoathane
Ecosystem factors that impact the implementation of smart city services
Smart cities are a relatively new phenomenon in Africa and little research has been carried out in this context. Therefore identifying factors that contribute towards a smart city ecosystem is significant to understand how smart city services can be implemented within South Africa. The identification of ecosystem factors that have an impact on smart city service implementation can substantially contribute towards understanding which factors to focus on to ensure a greater chance of successful smart city services implementation within the City of Johannesburg. With this understanding, organisations that have a vested interest in smart services can be prepared in dealing with the complexities of implementing smart services and further know how to go about fostering innovation within the city. This research therefore proposes a framework that explores 6 dimensions which are suggested to encompass smart city ecosystem factors. The model is tested using a quantitative approach and makes use of a close-ended field survey. An electronic survey will be distributed to 400 potential respondents in order to gain at least 80 useful responses. The research makes use of regression analysis to establish the extent to which the proposed factors impact the successful implementation of smart city services in the City of Johannesburg.

Lizalise Myataza
A study of data science use for informated transport services within Southern African Development Community countries
In order to achieve a successful transportation sector, it is imperative for a country to have decent transport infrastructure and services. However, this is not the case as many African countries are still grossly underdeveloped with regards to transportation. The idea of smart cities is a much debated topic in terms of what qualifies as smartness for smart cities, and how this can be achieved. The general consensus by authors is that smart cities can enhance the quality of life and transform the transportation industry by providing informated transport services to create an informated living experience. In addition, the emergence of data science brings high hopes for enhancing smart cities due to its capability to transform city life by utilizing big data to provide increased sophistication, in-depth and real time knowledge and management of a city on a larger scale. The research studies the concept of creating smart cities through the provision of informated transport services using data science technologies, specifically in SADC countries.
This research is an exploratory study underpinned by a qualitative methodology. A study is conducted across informated service providers in African cities and the findings are reflected in the research report. The purpose of the study is to determine what informated transport services are offered in SADC countries, identify the providers of such services and establish to what extent informated transport services are supported by data science. The research explores the initial steps for futures studies that may assess the impact of data science use in smart informated services.

Kundai Mutseyekwa
Influential factors for corporations to invest in smart city initiatives as part of their corporate social responsibility programmes in South Africa
The study examines the factors that influence public limited companies and multinational companies to invest in smart city initiatives in South Africa as part of their corporate social responsibility programmes. The study is conducted in South Africa and focuses on corporate social responsibility and smart cities. It aims to fill a gap in our understanding of corporate social responsibility and smart cities: Why do corporations invest in smart city initiatives? The study will provide guidance to stakeholders who are seeking funding from corporations for smart city initiatives. Stakeholders will understand the factors that influence corporations to fund smart city initiatives as part of their social responsibility programmes. This study will be a contribution to academia and to practice.

Brian Pheelwane
Factors influencing the adoption of smartphone applications in the context of a smart city’s e-services
This research focuses on the adoption of smartphone applications (smart city apps), which will assist citizens to access and utilise the services provided by the City of Johannesburg. The factors that influence the adoption of smart city e-services are investigated for further knowledge on how these services can enhance quality of life and to explore challenges in the implementation and adoption of smartphone applications to deliver services efficiently to the city’s residents. This research is underpinned by Rogers 1995 Innovation Diffusion Theory (IDT). The theory will be explored for knowledge that can assist the City in enhancing its smart city status, through the use of e-services.

Wednesday, 22 April 2015

Master’s students share their research plans

There are three master’s students currently part of the Information Systems for Smart Cities in Africa project. Here they share some information about their research.

Malefa Topo


I propose to conduct a study that seeks to identify the factors hindering the take-up and use of the provided e-services that address identified information needs and demands in the cities in Gauteng. The success of the smart cities initiatives depends on residents’ participation and use of the provided e-services. While there seems to be evidence of a well formulated set of e-services developed and implemented to address residents' information needs and preferences, residents still express a need for these e-services. It is unclear why residents continue to express a need for services that are already being provided. Literature suggests that there might be factors hindering the take-up and use of the current e-services (Carter & Belanger, 2005). Smart City initiatives may not work unless local governments understand the factors that make residents use or not use the e-services that are offered.

My research study will contribute to practice by providing guidance to the city management as to what e-services are used by the residents. This means that the local government will be able to use this study as a guide when attempting to understand the residents’ use of the provided e-services.  The research will further identify the factors hindering the use of e-services. This will enable the local governments to direct attention to different approaches that can be adopted to address these barriers, and ensure that the Smart City services developed to meet the residents’ needs do not become obsolete.

Nalukui Malambo

 

My practical concern with the future of African cities has directed my research interest regarding the continent and how information systems are currently being used by cities of Africa, and how cities are developing and implementing solutions that are responsive to pressing issues sparked by the escalating rate of urbanisation exerting pressure on local socio-economic services, environmental and institutional structures.

The purpose of my research is to explore how African cities are adopting smart city agendas.  The study focuses on three key objectives which are to (i) identify factors contributing to the adoption of smart city agendas in Africa (ii) determine the objectives for developing smart city agendas in Africa and to (iii) identify the approaches adopted in implementing smart cities in the African context.  The research method of this study will be qualitative in nature and will be conducted using a comparative case study design and purposively selected two cities in Africa.

The findings of this research will be unique to the socio-economic context of each city and may not be generalizable to other cities.  However, the study will contribute towards understanding and documenting smart city initiatives in Africa and further knowledge on how the smart cities concept is being adopted and implemented by African cities.

Daniel Mutale


My study aims to identify and examine the factors which influence residents’ intention to continue using e-government services within developing countries. It has a particular focus on factors relating to technology, user satisfaction, trust and engagement. E-government services facilitate digital interactions between citizens and their respective governments.

The first step toward realising e-government success and long-term viability is the initial acceptance of e-government services. Continued use of e-government services by residents will enable its long term success. The acceptance of e-government services within developing countries is still a challenge. The majority of adoption research on e-government services within developing countries focuses on initial acceptance. The current study extends the current knowledge on e-government services by conducting an individual level study which will focus on residents’ intention to continue using e-government services. The quantitative research approach will be used in this study. Data will be collected from residents of South Africa and Kenya.


The study will provide guidance to governments in understanding whether the continued use of e-government services can be explained in terms of trust, satisfaction, engagement and technology factors. This can be used during and after e-government implementations to identify focus areas for achieving the continued use of e-government services. This will ensure that governments can successfully implement e-government services and achieve long-term e-government and Smart City success.