This paper was based on data that student Lizalise Myataza collected during her BCom honours degree. The paper looks at the transport-related mobile apps that have been developed in SADC countries and the extent to which they exhibit "smart" features. We propose a framework for evaluating the "smartness" of apps that goes beyond only evaluating technological features and incorporates the human user.
Backhouse J and Myataza L (2017). Smart transport systems in SADC countries. Proceedings of the African Conference on Information Systems and Technology, 10-11 July 2017, Cape Town, South Africa. Paper 17.
The paper can be downloaded here.